Workload
At this time, FY2019 workload data is
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incomplete due to the OneUSG transition of budget codes and cannot be corrected using the procedure below. This page will be updated again as soon as that data is correct.
Logging in
Issue | Description | Date Completed | Note |
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FERPA Restriction I received an Elements unauthorized user error message after I logged in to CAS Myid. | If you placed a FERPA restriction on your record, you will not be able to log into the UGA Elements system. To gain access to Elements, you will need to:
| Resolved by User | |
When I tried to log into UGA Elements, I received a "Disallowed key characters" message. | Symplectic Elements supports the following browsers. If you are using a supported browser and are having difficulty logging in, please try clearing your cache or speak with your IT representative. Note: If you have an expired Myid password, you will need to contact the EITS Help Desk | N/A | |
For all other log in issues | Submit a Support Request form | Resolved by User |
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Issue | Description | DateCompleted | Note |
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| Submitted proposals may take several days to display in your Elements profile after they are available in the eResearch portal. Please do not add missing sponsored projects to the "Other funding" grant type. Doing so will prevent accurate reporting. If you are missing a grant after a few days, there may be missing data that will not allow the grant to be fed into our system even though it is visible in the eResearch portal.
Your SPA representative can verify if all of the necessary information is in the portal. If you are still missing grants after reviewing this information, please contact UGA Elements for further review. | Resolved by User | Work with your grants assistant to correct in the portal. List of contacts is located here: SPA contacts |
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| Resolved by User | Work with your grants assistant to correct in the portal. List of contacts is located here: SPA contacts |
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| Resolved by User | Work with your grants assistant to correct in the portal. List of contacts is located here: SPA contacts |
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| Resolved by User | Work with your grants assistant to correct in the portal. List of contacts is located here: SPA |
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